It Client Services Lead

Danaher

Bothell, WA, US
Base: $95k-$114k; bonus/equity: eligible for bonus...
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5+ years end-user it support experience
Laptop and mobile device management expertise
Conference room av technology troubleshooting
** Danaher is seeking an IT Client Services Lead for its Cepheid division in Bothell, WA, responsible for managing end-user IT services and ensuring seamless technology experiences. The ideal candidate should have over five years of experience in end-user IT support, strong technical expertise, and excellent communication skills. **

Job Summary

  • The role focuses on delivering high-quality end-user IT services including laptops, mobile devices, and conference room technology.
  • Candidates will act as the primary escalation point for complex technical issues and collaborate with cross-functional IT teams.
  • The position offers a competitive salary range of $95K-$114K along with comprehensive benefits including medical, dental, vision, and 401(k).

Matching Summary

Match Score: 75

** Danaher is seeking an IT Client Services Lead for its Cepheid division in Bothell, WA, responsible for managing end-user IT services and ensuring seamless technology experiences. The ideal candidate should have over five years of experience in end-user IT support, strong technical expertise, and excellent communication skills. **

Salary

Base: $95K-$114K; Bonus/Equity: Eligible for bonus/incentive pay; Benefits: Paid time off, medical/dental/vision insurance, 401(k)

Skills & Requirements

Must-have

  • 5+ years end-user IT support experience
  • Laptop and mobile device management expertise
  • Conference room AV technology troubleshooting

Nice-to-have

  • ITIL Certification preferred
  • Continuous improvement mindset
  • Cross-functional collaboration skills

Key Requirements

  • Bachelor's degree in IT or Computer Science
  • 5+ years of experience in end-user IT support
  • Strong troubleshooting and communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter