Customer Service Representative

AIG Insurance (Thailand) Public Company Limited

Thailand
**
Handle calls, email, and line
Deliver quality services and meet kpis
Clear, precise, professional communication
** AIG Insurance (Thailand) is seeking a Customer Service Representative responsible for managing daily operations involving calls, emails, and messaging platforms to ensure quality service delivery. The ideal candidate must possess strong bilingual communication skills in Thai and English, along with excellent problem-solving abilities and a calm demeanor in high-pressure situations. **

Job Summary

  • Responsible for the daily operation to handle calls, email and Line to ensure quality services are delivered and KPI are meet.
  • At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you.
  • We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Matching Summary

Match Score: 75

** AIG Insurance (Thailand) is seeking a Customer Service Representative responsible for managing daily operations involving calls, emails, and messaging platforms to ensure quality service delivery. The ideal candidate must possess strong bilingual communication skills in Thai and English, along with excellent problem-solving abilities and a calm demeanor in high-pressure situations. **

Skills & Requirements

Must-have

  • Handle calls, email, and Line
  • Deliver quality services and meet KPIs
  • Clear, precise, professional communication
  • Handle stressful calls calmly
  • Excellent listening and problem-solving skills
  • Fluent in Thai and English

Nice-to-have

  • Instill customer confidence
  • Attention to detail
  • Multitask in high volume
  • Make real-time decisions
  • In-person collaboration culture

Key Requirements

  • Bilingual skill is a must

Work Rights

Not specified

Tailored Resume

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