The Operational Excellence Manager ensures the bank continuously designs and improves its processes in an efficient, coherent, and customer-oriented manner
Job Summary
The Operational Excellence Manager ensures the bank continuously designs and improves its processes in an efficient, coherent, and customer-oriented manner.
Responsibilities include defining a common methodological framework, implementing operational governance, and coordinating the inventory and mapping of key processes.
The bank offers a competitive salary, above-average social benefits, and preferential conditions on banking services.
Matching Summary
The Operational Excellence Manager ensures the bank continuously designs and improves its processes in an efficient, coherent, and customer-oriented manner.
Skills & Requirements
Must-have
Process design and improvement
Methodological framework definition
Operational governance implementation
Process mapping and inventory
KPI monitoring and reporting
Nice-to-have
Promoting continuous improvement culture
Leveraging modern technologies
Human and stimulating work environment
Key Requirements
Higher education in management, engineering, economics, information systems, or equivalent
Several years of experience in process management, operational excellence, Lean/Six Sigma, or quality management