Deutschsprachiger Kundenberater - Hybrides Arbeitsmodell

Capita

Sofia, Bulgaria
Not specified; performance bonus during training; ...
Hybrid
German c1+ language proficiency
Inbound call handling experience
Ms office software knowledge
The role involves supporting customers through various channels, primarily incoming calls, by analyzing and resolving their inquiries

Job Summary

  • The role involves supporting customers through various channels, primarily incoming calls, by analyzing and resolving their inquiries.
  • Employees will handle administrative and technical requests regarding products and invoices while making necessary system changes.
  • The position offers a hybrid work model, performance bonuses, and comprehensive benefits including a fully covered MultiSport card.

Matching Summary

The role involves supporting customers through various channels, primarily incoming calls, by analyzing and resolving their inquiries.

Salary

Not specified; Performance bonus during training; Performance-based bonus after training

Skills & Requirements

Must-have

  • German C1+ language proficiency
  • Inbound call handling experience
  • MS Office software knowledge
  • Willingness to work shifts

Nice-to-have

  • Customer-oriented mindset
  • Strong organizational skills
  • Excellent communication abilities
  • Adaptability in fast-paced environments

Key Requirements

  • German C1+ level required
  • Shift work availability mandatory
  • Proficiency in MS Office required

Work Rights

Not specified

Tailored Resume

Cover Letter