Senior Customer Success Manager

DynaWorks

Tokyo, Japan
Fully remote
5+ years in customer-facing services role
1+ years project management experience
Business-level japanese communication
We’re shaping the future of work so teams can reach their potential and focus on what matters most

Job Summary

  • We’re shaping the future of work so teams can reach their potential and focus on what matters most.
  • Our Customer Success Managers work directly with customers to improve their overall user experience with Workday.
  • You’ll do meaningful work with Workmates who’ve got your back.

Matching Summary

We’re shaping the future of work so teams can reach their potential and focus on what matters most.

Skills & Requirements

Must-have

  • 5+ years in customer-facing services role
  • 1+ years project management experience
  • Business-level Japanese communication

Nice-to-have

  • Experience in complex software environments
  • Strong relationship building with executives
  • Excellent verbal and written communication skills

Key Requirements

  • 5+ years in consulting or account management
  • 1+ years project management experience with Workday HCM, Payroll, or Financials

Work Rights

Not specified

Tailored Resume

Cover Letter