Ims Application Support

HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED

Bengaluru, Karnataka, India
Fully remote
Guided buying platform support
Indirect procurement activities
First point of contact for queries
The Application Support Specialist supports internal business users, with a primary focus on Guided Buying, ensuring that business users can effectively use the platform for their indirect procurement activities

Job Summary

  • The Application Support Specialist supports internal business users, with a primary focus on Guided Buying, ensuring that business users can effectively use the platform for their indirect procurement activities.
  • The role acts as the first point of contact for functional queries, guiding users on how to perform activities within the tool, clarifying system behavior, and resolving application-related issues while promoting self‑service usage.
  • Responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines, living Hitachi Energy’s core values safety and integrity.

Matching Summary

The Application Support Specialist supports internal business users, with a primary focus on Guided Buying, ensuring that business users can effectively use the platform for their indirect procurement activities.

Skills & Requirements

Must-have

  • Guided Buying platform support
  • Indirect procurement activities
  • First point of contact for queries
  • SAP Ariba experience preferred
  • User Acceptance Testing (UAT)
  • IMS document management

Nice-to-have

  • Proactive problem-solving attitude
  • Detail-oriented and organized
  • Ability to coordinate teams
  • Living Hitachi Energy core values

Key Requirements

  • Bachelor's or Master's degree
  • 2+ years of experience in Supply Chain
  • Familiar with Indirect procurement processes
  • Proficiency in spoken & written English

Work Rights

Not specified

Tailored Resume

Cover Letter