Representante De Servicio Al Cliente

Xxlmexicanpharm

Not specified
Customer order creation and expediting
Master demand schedule maintenance
Customer inquiries and problem resolution
Xxlmexicanpharm is seeking a Customer Service Representative who will play a crucial role in creating and expediting customer orders while ensuring timely delivery and proper coordination with various departments. The ideal candidate should possess a Bachelor’s degree in a relevant field and have 1-3 years of experience in customer service or manufacturing

Job Summary

  • The company fosters a culture that unifies, embraces uniqueness, and positions for long-term success through common values.
  • Responsibilities include creating and expediting customer orders, coordinating demand schedules, and resolving customer inquiries and invoicing issues.
  • The role requires managing customer records, coordinating return goods activity, and providing reports for forecasting and sales.

Matching Summary

Match Score: 85

Xxlmexicanpharm is seeking a Customer Service Representative who will play a crucial role in creating and expediting customer orders while ensuring timely delivery and proper coordination with various departments. The ideal candidate should possess a Bachelor’s degree in a relevant field and have 1-3 years of experience in customer service or manufacturing.

Skills & Requirements

Must-have

  • customer order creation and expediting
  • master demand schedule maintenance
  • customer inquiries and problem resolution
  • invoicing issue resolution
  • customer record administration
  • return goods coordination

Nice-to-have

  • adheres to GB Core Beliefs
  • respectful interaction with others
  • open and honest communication
  • doing the right things

Key Requirements

  • Bachelor’s in marketing, Business or related field
  • APICS (CPIM) certification desired or required within 24 months
  • 1-3 years customer service experience
  • 1-3 years manufacturing experience
  • Experience with complex enterprise software
  • Experience with production management software
  • Ability to read and interpret contracts
  • Ability to interpret specification sheets

Work Rights

Not specified

Tailored Resume

Cover Letter