Apprentice, Client Support

S Payment

Base: not specified; bonus/equity: not specified; ...
Onsite
Client support on business intelligence tool
Investigative conversations
Driving product usage and revenue
The Client Operations team is responsible for providing client support on our business intelligence tool by holding investigative conversations & driving product usage and revenue

Job Summary

  • The Client Operations team is responsible for providing client support on our business intelligence tool by holding investigative conversations & driving product usage and revenue.
  • Your regular day would require you to answer client queries and being an advocate while showcasing your vast knowledge of our tools, data and the industries we cover.
  • We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Matching Summary

The Client Operations team is responsible for providing client support on our business intelligence tool by holding investigative conversations & driving product usage and revenue.

Salary

Base: Not specified; Bonus/Equity: Not specified; Benefits: Health & Wellness, Flexible Downtime, Continuous Learning, Invest in Your Future, Family Friendly Perks, Beyond the Basics

Skills & Requirements

Must-have

  • Client support on business intelligence tool
  • Investigative conversations
  • Driving product usage and revenue
  • Product generalist for Capital IQ platforms
  • Exceptional customer service
  • Financial industry knowledge

Nice-to-have

  • Improve social skills with industry leaders
  • Develop comprehensive industry knowledge
  • Results-focused meritocracy
  • Curiosity and shared belief
  • Spirit of discovery
  • Close partnership with customers

Key Requirements

  • Bachelor degree in Economics or Finance
  • Relevant work experience
  • Succinct communication skills
  • Strong collaboration skills
  • Strong financial knowledge
  • Proficient ability to navigate common computer programs

Work Rights

Not specified

Tailored Resume

Cover Letter