Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services
Job Summary
Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.
This role involves resolving client and merchant technical support issues related to POS products and maintaining accurate records of all inquiries and problems handled.
The position offers a dynamic team environment where employees can build knowledge of POS products, policies, customer service procedures, and compliance guidelines through ongoing training.
Matching Summary
Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.
Skills & Requirements
Must-have
Technical customer service support
Point of service (POS) product knowledge
Use of databases for issue resolution
Basic computer skills
Telephone, email, chat, SMS communication
Nice-to-have
Understanding of compliance and association guidelines
Ability to research and resolve customer inquiries