Customer Service Representative (insurance Industry) Hybrid In Harrisburg, Pa

Ritter Insurance Marketing

Harrisburg, PA, US
Not specified; not specified; medical/dental/visio...
Hybrid
High school diploma or equivalent
Minimum 1 year customer service experience
Strong computer and typing proficiency
The role serves as the primary point of contact for customers, handling both inbound and outbound calls to deliver exceptional experiences

Job Summary

  • The role serves as the primary point of contact for customers, handling both inbound and outbound calls to deliver exceptional experiences.
  • Employees will participate in outbound call campaigns, provide timely follow-ups, and transfer calls to licensed agents when necessary.
  • The company offers a competitive benefits package including medical/dental/vision insurance, a 401(k) retirement plan, and paid holidays.

Matching Summary

The role serves as the primary point of contact for customers, handling both inbound and outbound calls to deliver exceptional experiences.

Salary

Not specified; Not specified; Medical/Dental/Vision Insurance; 401(k); Paid Holidays; PTO

Skills & Requirements

Must-have

  • High School Diploma or equivalent
  • Minimum 1 year customer service experience
  • Strong computer and typing proficiency
  • Ability to navigate multiple systems
  • Excellent organizational and multitasking abilities

Nice-to-have

  • Associate degree preferred
  • Familiarity with Medicare plans
  • ACA Marketplace plans knowledge
  • Call center environment experience
  • Motivated and customer-focused attitude

Key Requirements

  • High School Diploma required
  • 1 year customer service experience minimum
  • Experience with inbound/outbound calls preferred

Work Rights

Not specified

Tailored Resume

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