Sr. Salesforce Business Analyst

Masshelps

Boston, Massachusetts, United States
Base: $127,620.00 - $155,980.00; bonus/equity: eli...
Hybrid
10+ years business analysis experience
10+ years hands-on salesforce experience
7+ years agile delivery experience
This role is critical in analyzing complex business needs, defining scope, designing solutions, and driving continuous improvement across commercial operations

Job Summary

  • This role is critical in analyzing complex business needs, defining scope, designing solutions, and driving continuous improvement across commercial operations.
  • The position offers a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and well-being benefits.
  • Blue Cross Blue Shield of MA encourages candidates to bring their true colors and unique perspectives to transform healthcare for all.

Matching Summary

This role is critical in analyzing complex business needs, defining scope, designing solutions, and driving continuous improvement across commercial operations.

Salary

Base: $127,620.00 - $155,980.00; Bonus/Equity: Eligible for variable pay; Benefits: Comprehensive package including PTO, medical/dental/vision, 401(k)

Skills & Requirements

Must-have

  • 10+ years business analysis experience
  • 10+ years hands-on Salesforce experience
  • 7+ years Agile delivery experience
  • IIBA certification required (ECBA, CCBA, or CBAP)
  • Process analysis and optimization skills
  • Stakeholder engagement and requirements management

Nice-to-have

  • Six Sigma or Lean certification preferred
  • Salesforce Business Analyst Certification preferred
  • Mentoring peers and training initiatives
  • Strong problem-solving and critical thinking
  • Ability to manage multiple projects independently

Key Requirements

  • 10+ years business analysis experience
  • 10+ years Salesforce experience
  • 7+ years Agile delivery experience
  • IIBA certification (ECBA, CCBA, or CBAP) required
  • High school degree or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter