Front Desk Agent - Full Time

Fairmont Olympic Hotel

Seattle, WA, United States
Base: $25.61 ph; bonus/equity: not specified; bene...
On-site
Guest check-in and check-out
Handle guest inquiries and requests
Provide warm and friendly welcome
Be the first point of contact for our valued guests, creating a warm and welcoming experience from the moment they arrive

Job Summary

  • Be the first point of contact for our valued guests, creating a warm and welcoming experience from the moment they arrive.
  • Provide a warm and friendly welcome to guests, ensuring a positive first impression of the hotel.
  • Employee travel program offering discounted rates in Fairmont’s and Accor worldwide.

Matching Summary

Be the first point of contact for our valued guests, creating a warm and welcoming experience from the moment they arrive.

Salary

Base: $25.61 per hour; Bonus/Equity: Not specified; Benefits: Medical, dental, vision insurance, 401K with 4% match, paid meal breaks, parking/commuting discounts, employee travel program

Skills & Requirements

Must-have

  • Guest check-in and check-out
  • Handle guest inquiries and requests
  • Provide warm and friendly welcome
  • Excellent communication skills
  • Passion for hospitality

Nice-to-have

  • Support Concierge and Royal Service
  • Elegant atmosphere with amazing colleagues
  • Develop talent and grow worldwide

Key Requirements

  • Valid authorization to work in the USA
  • Previous front desk or customer service experience preferred
  • Knowledge of hotel reservation systems preferred
  • Basic computer skills preferred
  • Flexible schedule including evenings, weekends, and holidays required
  • Must be able to lift at least 20 lbs

Work Rights

Must hold valid authorization to work in the USA

Tailored Resume

Cover Letter