Helpdesk Technician I

Tierrarejadagolf

Dallas, TX, US
Hybrid
Tier 1 technical support
Troubleshoot hardware and software issues
Strong verbal/written communication skills
Arcis Golf team members thrive on anticipating needs and elevating experiences

Job Summary

  • Arcis Golf team members thrive on anticipating needs and elevating experiences.
  • This role involves providing technical support to users experiencing hardware and software issues.
  • The position requires collaboration with various teams to ensure compliance with company standards.

Matching Summary

Arcis Golf team members thrive on anticipating needs and elevating experiences.

Skills & Requirements

Must-have

  • Tier 1 technical support
  • Troubleshoot hardware and software issues
  • Strong verbal/written communication skills

Nice-to-have

  • Proactive thought process
  • Strong organization and note taking skills
  • Aptitude to learn new technologies

Key Requirements

  • Associate degree or 2+ years of relevant experience
  • Experience with Exchange and Active Directory preferred
  • Experience with Microsoft Office and Adobe Acrobat required

Work Rights

Not specified

Tailored Resume

Cover Letter