The Senior Manager, QA Operations leads centralized Quality Assurance for digital marketing initiatives, driving automation, innovation, and continuous process improvement
Job Summary
The Senior Manager, QA Operations leads centralized Quality Assurance for digital marketing initiatives, driving automation, innovation, and continuous process improvement.
This role provides strategic direction to the QA function, ensuring efficient, high-quality, and compliant delivery across all projects.
Key Responsibilities include driving automation & innovation, process optimization, strategic leadership, governance & efficiency, stakeholder management, risk & quality management, performance insights, team development, best practices & trends, and customer focus.
Matching Summary
The Senior Manager, QA Operations leads centralized Quality Assurance for digital marketing initiatives, driving automation, innovation, and continuous process improvement.
Skills & Requirements
Must-have
QA automation tools and frameworks
process optimization and continuous improvement
governance models for efficiency and compliance
stakeholder engagement and partnership
risk identification and mitigation
customer satisfaction through quality
Nice-to-have
driving innovation and excellence
data-driven decision making
mentoring and career growth
modern QA practices and emerging technologies
Key Requirements
10+ years of QA experience
leadership of large, distributed teams
expertise in QA automation
expertise in process improvement
expertise in quality governance
excellent analytical, communication, and leadership skills