Homeowner Support Specialist (on-site)

Carolina One Mortgage LLC

Houston, TX, United States
Resolve at-risk mortgages
Analyze financial statements
Handle inbound/outbound calls
The Loss Mitigation Specialist I role is responsible for establishing contact, communicating, and negotiating with borrowers, investors, and real estate agents, via verbal and written means, to resolve at-risk mortgages

Job Summary

  • The Loss Mitigation Specialist I role is responsible for establishing contact, communicating, and negotiating with borrowers, investors, and real estate agents, via verbal and written means, to resolve at-risk mortgages.
  • Handles multiple mortgage products that are 60+ days delinquent, as governed by investor, departmental and legal guidelines.
  • We offer benefits, programs, and perks that support you in every aspect of your life, including Medical, dental, and vision insurance and a 401(k) Retirement plan with employer match.

Matching Summary

The Loss Mitigation Specialist I role is responsible for establishing contact, communicating, and negotiating with borrowers, investors, and real estate agents, via verbal and written means, to resolve at-risk mortgages.

Skills & Requirements

Must-have

  • Resolve at-risk mortgages
  • Analyze financial statements
  • Handle inbound/outbound calls
  • Communicate with borrowers
  • Investor and legal guidelines

Nice-to-have

  • Empowering employees
  • Innovative solutions
  • Caring doers
  • Heart and hustle
  • Invest in your growth

Key Requirements

  • High school diploma or equivalent
  • Obtain and maintain Mortgage Loan Originator License
  • Proficient in Microsoft Word and Excel
  • Understanding of debt collections

Work Rights

Not specified

Tailored Resume

Cover Letter