Collection Representative

Nissan

Aguascalientes, Mexico
Onsite
Negotiating payment arrangements
Resolving account delinquencies
Customer service techniques
Negotiating resolutions for accounts that are 5-59 days past due and providing customer service by adhering to a call plan and demonstrating NMAC/IFS Core Values

Job Summary

  • Negotiating resolutions for accounts that are 5-59 days past due and providing customer service by adhering to a call plan and demonstrating NMAC/IFS Core Values.
  • Staying available to receive outbound and inbound phone calls on delinquent accounts, resolving delinquencies by negotiating payment arrangements that will benefit both NMAC/IFS and consumer.
  • Nissan offers a comprehensive benefits package to support the well-being and success of us employees, with offerings that may vary by location and role.

Matching Summary

Negotiating resolutions for accounts that are 5-59 days past due and providing customer service by adhering to a call plan and demonstrating NMAC/IFS Core Values.

Skills & Requirements

Must-have

  • Negotiating payment arrangements
  • Resolving account delinquencies
  • Customer service techniques
  • Fluent English
  • MS Office Intermediate

Nice-to-have

  • Empathetic with difficult situations
  • Building brand value
  • Shaping the future of mobility

Key Requirements

  • High school diploma
  • Basic understanding of auto finance
  • Ability to perform work onsite

Work Rights

Not specified

Tailored Resume

Cover Letter