Technical Service Operations Lead (tso Lead)

Xsolla

British Columbia, Canada
On-site
Incident management experience
Itil knowledge
Observability expertise
The best candidate will thrive in a fast-paced, highly collaborative environment

Job Summary

  • The best candidate will thrive in a fast-paced, highly collaborative environment.
  • You will help coordinate incident response alongside cross-functional teams.
  • Xsolla is dedicated to driving operational excellence and platform reliability.

Matching Summary

The best candidate will thrive in a fast-paced, highly collaborative environment.

Skills & Requirements

Must-have

  • incident management experience
  • ITIL knowledge
  • observability expertise
  • technical operations experience

Nice-to-have

  • strong communicator
  • collaborative team player
  • analytical mindset

Key Requirements

  • experience in SRE or NOC environments
  • supporting high-availability platforms

Work Rights

Not specified

Tailored Resume

Cover Letter