Lloyds Banking Group - Customer Support - Southampton

Lloyds Banking Group

Southampton, United Kingdom
Base: £22,456 increasing to £23,100 after 6 months...
Part-time, branch-based (30 hours/week)
Face-to-face customer support
Digital banking promotion
Adapt to customer needs
Lloyds Banking Group is seeking a part-time Customer Support representative for their branches in Southampton, offering a role focused on providing empathetic, face-to-face assistance to customers. Candidates should have at least 12 months of customer service experience and a passion for helping others, with opportunities for career progression within the organization

Job Summary

  • You’ll start your journey in one of our branches, providing face‑to‑face support to customers.
  • We don’t expect you to know everything about banking — we’ll teach you.
  • We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Private medical benefit with BUPA Share schemes Benefits you can adapt to your lifestyle, such as discounted shopping 22 days’ holiday (increases over time), with bank holidays on top – pro rated for part time roles A range of wellbeing initiatives and generous parental leave policies

Matching Summary

Match Score: 85

Lloyds Banking Group is seeking a part-time Customer Support representative for their branches in Southampton, offering a role focused on providing empathetic, face-to-face assistance to customers. Candidates should have at least 12 months of customer service experience and a passion for helping others, with opportunities for career progression within the organization.

Salary

Base: £22,456 increasing to £23,100 after 6 months; Bonus/Equity: Not specified; Benefits: Generous pension contribution of up to 15%, annual performance-related bonus, private medical benefit, share schemes, 22 days’ holiday plus bank holidays (pro-rated)

Skills & Requirements

Must-have

  • Face-to-face customer support
  • Digital banking promotion
  • Adapt to customer needs
  • Calm under pressure
  • Act with care and integrity

Nice-to-have

  • Genuine teammate
  • People person
  • Passion to put yourself in shoes
  • Commitment to deliver promises

Key Requirements

  • Minimum 12 months customer service experience
  • Part-time, 30 hours per week

Work Rights

Not specified

Tailored Resume

Cover Letter