Onsite & Test Cell Support Technician

General Motors

Onsite
Troubleshoot hardware and system issues
Repair and replace pcs and peripherals
Support test cell workstations
This role is focused on troubleshooting, diagnosing, and resolving complex hardware and system issues, partnering closely with engineers, calibration teams, operators, IT groups, and third-party vendors to ensure maximum uptime and reliable test operations

Job Summary

  • This role is focused on troubleshooting, diagnosing, and resolving complex hardware and system issues, partnering closely with engineers, calibration teams, operators, IT groups, and third-party vendors to ensure maximum uptime and reliable test operations.
  • The technician will diagnose, repair, and replace PCs, rugged/semi-rugged laptops, peripherals, printers, plotters, and engineering accessories, resolving device and component-level failures.
  • The role requires strong troubleshooting skills across PCs, laptops, peripherals, and engineering hardware, with a minimum of two years of relevant experience.

Matching Summary

This role is focused on troubleshooting, diagnosing, and resolving complex hardware and system issues, partnering closely with engineers, calibration teams, operators, IT groups, and third-party vendors to ensure maximum uptime and reliable test operations.

Skills & Requirements

Must-have

  • Troubleshoot hardware and system issues
  • Repair and replace PCs and peripherals
  • Support test cell workstations
  • Manage ServiceNow tickets
  • Adhere to safety and data policies

Nice-to-have

  • Experience in lab environments
  • Proficiency in MAC and Linux
  • Understanding of private networks
  • Experience with calibration workflows

Key Requirements

  • Minimum of two years of relevant experience
  • Ability to follow standardized procedures
  • Strong communication and customer service skills
  • Ability to work independently and manage multiple tasks
  • Physical ability to lift and move equipment

Work Rights

Not specified

Tailored Resume

Cover Letter