Job Summary

• The Customer Success Manager plays a critical role in ensuring customers derive maximum value from Workday Adaptive Planning by driving adoption, sharing best practices, and identifying growth opportunities.
• Workday fosters a culture rooted in integrity, empathy, and shared enthusiasm, offering employees trust, tools to grow, and long-term support.
• The role involves managing 50-60 enterprise accounts, partnering across Sales, Services, and Product teams, and executing renewals and upsell opportunities to maintain and grow revenue streams.

Matching Summary

Salary

Base: $90,300 - $160,400 USD; Bonus/Equity: Eligible for Workday Bonus Plan and stock grants; Benefits: Comprehensive benefits package

Skills & Requirements

Key Requirements

• 3+ years as a Customer Success Manager
• 2+ years change management experience
• 2+ years CRM and customer success tool experience
• 3+ years executive-level collaboration
• Bachelor’s degree or equivalent experience

Work Rights