As the Customer Banking Specialist, you will have in-depth conversations with every customer about how we can support their overall banking needs
Job Summary
As the Customer Banking Specialist, you will have in-depth conversations with every customer about how we can support their overall banking needs.
You will support customers with enquiries, maintenance on accounts and process applications for credit products, and complete Financial Health Checks.
We are determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples and offer support through our Indigenous Employee Network.
Matching Summary
As the Customer Banking Specialist, you will have in-depth conversations with every customer about how we can support their overall banking needs.
Skills & Requirements
Must-have
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
Demonstrate in-branch technology
Provide effective solutions
Risk-adverse culture championing
Nice-to-have
Financial services experience
Retail or hospitality background
Genuine interest in career growth
Interest in Indigenous employee networks
Key Requirements
Proven experience delivering exceptional customer service