It Support Specialist

Teasdale Latin Foods

Atwater, CA, US
Windows 11 support experience
Microsoft office 365 administration
Azure ad and active directory management
This role oversees incoming requests for hardware, software, network, and telephony issues ensuring timely resolution or escalation

Job Summary

  • This role oversees incoming requests for hardware, software, network, and telephony issues ensuring timely resolution or escalation.
  • The position requires administering user accounts, permissions, and security groups in Azure AD/Entra and M365 while managing endpoint configurations.
  • Teasdale Latin Foods offers Day One health benefits, a 401(k) plan with matching contributions, and opportunities for career growth.

Matching Summary

This role oversees incoming requests for hardware, software, network, and telephony issues ensuring timely resolution or escalation.

Skills & Requirements

Must-have

  • Windows 11 support experience
  • Microsoft Office 365 administration
  • Azure AD and Active Directory management
  • Incident and Change Management processes
  • Network troubleshooting TCP/IP DNS DHCP

Nice-to-have

  • Strong customer service orientation
  • Ability to handle multiple tasks effectively
  • Experience with ITIL frameworks
  • Self-motivated and analytical mindset

Key Requirements

  • High School diploma or equivalency
  • 2-3 years of Help Desk or IT support experience
  • Experience with Microsoft Entra and Active Directory
  • Travel required as job dictates

Work Rights

Not specified

Tailored Resume

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