Base: $65,000 to $75,000 annually; bonus/equity: d...
On-site
Client support via phone email chat
Troubleshoot account and trading issues
Navigate advanced trading platforms
Interactive Brokers is a global financial services company known for its advanced trading technology and client commitment, serving clients worldwide across multiple asset classes
Job Summary
Interactive Brokers is a global financial services company known for its advanced trading technology and client commitment, serving clients worldwide across multiple asset classes.
This hybrid role involves being the first point of contact for clients, helping them navigate trading tools, resolving account issues, and collaborating with internal teams to ensure a seamless client experience.
The company offers competitive salary with performance bonuses, stock grants, comprehensive health benefits, 401(k) with match, education reimbursement, and a supportive team culture focused on growth and innovation.
Matching Summary
Interactive Brokers is a global financial services company known for its advanced trading technology and client commitment, serving clients worldwide across multiple asset classes.
Salary
Base: $65,000 to $75,000 annually; Bonus/Equity: Discretionary cash bonus and stock award; Benefits: Health care, tuition reimbursement, 401(k) with match, wellness programs
Skills & Requirements
Must-have
Client support via phone email chat
Troubleshoot account and trading issues
Navigate advanced trading platforms
Collaborate with technology and operations
Problem-solving in fast-paced environment
Knowledge of financial instruments
Nice-to-have
Passion for financial markets and technology
Compassionate communication skills
Ability to remain calm under pressure
Collaborative and ambitious team player
Self-motivated with minimal supervision
Key Requirements
Bachelor’s degree in finance economics business STEM or related
One to three years customer-facing finance or technology experience
In-depth understanding of stocks options futures forex crypto fixed income