Operador De Service Desk – Espanhol Avançado

Halfspace ApS

Belo Horizonte, MG, Brazil
Not specified; not specified; comprehensive benefi...
Advanced spanish language proficiency
Customer support experience in retail or similar
Knowledge of crm systems and ticketing tools
The role involves providing customer support through voice, email, and messaging channels while resolving issues and tracking incidents

Job Summary

  • The role involves providing customer support through voice, email, and messaging channels while resolving issues and tracking incidents.
  • Accenture is a global professional services company that combines technology expertise with industry experience to drive digital change.
  • Employees receive comprehensive benefits including fully subsidized medical and dental insurance, gym access, and extended parental leave.

Matching Summary

The role involves providing customer support through voice, email, and messaging channels while resolving issues and tracking incidents.

Salary

Not specified; Not specified; Comprehensive benefits package including medical, dental, and stock options

Skills & Requirements

Must-have

  • Advanced Spanish language proficiency
  • Customer support experience in retail or similar
  • Knowledge of CRM systems and ticketing tools

Nice-to-have

  • Experience with digital transformation initiatives
  • Strong empathy and creative problem-solving skills
  • Collaborative spirit and focus on innovation

Key Requirements

  • Advanced Spanish language skills required
  • Minimum 2 years customer service experience preferred
  • Higher education degree completed or in progress

Work Rights

Not specified

Tailored Resume

Cover Letter