Guest Relations Executive

OUE DINING PTE. LTD.

D01 Cecil, Marina, People’s Park, Raffles Place, 50 COLLYER QUAY OUE BAYFRONT 049321
Sgd 3,000 - 4,000 / monthly pm
On-site
Hospitality service
Hospitality industry
Adaptability
OUE DINING PTE. LTD. is seeking a Guest Relations Executive to lead the Front-of-House team, ensuring exceptional guest service and operational efficiency in a high-end dining environment. The role requires strong leadership, managerial experience, and a guest-centric approach to foster an inviting atmosphere while optimizing revenue and costs

Job Summary

  • Act as Manager‑on‑Duty when required, providing leadership, decision‑making, and escalation support during service
  • Open and close the restaurant in accordance with established SOPs, ensuring readiness before service and accurate handover at the end of shift
  • Lead service recovery efforts during service, resolving guest concerns professionally and empathetically to align with the brand standards and positive guests experience

Matching Summary

Match Score: 85

OUE DINING PTE. LTD. is seeking a Guest Relations Executive to lead the Front-of-House team, ensuring exceptional guest service and operational efficiency in a high-end dining environment. The role requires strong leadership, managerial experience, and a guest-centric approach to foster an inviting atmosphere while optimizing revenue and costs.

Salary

SGD 3,000 - 4,000 / Monthly

Skills & Requirements

Must-have

  • Hospitality Service
  • Hospitality Industry
  • Adaptability
  • Guest Satisfaction
  • Providing Great Service

Nice-to-have

  • Service Standards
  • Technological Proficiency
  • Revenue Opportunities
  • Handover Of Work
  • Team Building
  • Cross-cultural Teams

Key Requirements

  • Minimum 1 years experience

Work Rights

Tailored Resume

Cover Letter