O2c Order & Customer Contact Management Senior Analyst - French And English Speaker

Opella

Budapest, Hungary
Hybrid
Fluency in english and french
Sap s/4hana experience
Order-to-cash process management
Opella is seeking a bilingual O2C Order & Customer Contact Management Senior Analyst in Budapest, Hungary, to manage customer orders and provide frontline support. The ideal candidate should have experience in customer service and proficiency in SAP S/4HANA, as well as strong analytical and communication skills

Job Summary

  • This role supports the mission of simplifying self-care by ensuring accurate order processing and customer satisfaction.
  • Candidates will troubleshoot technical order issues and manage commercial conditions including pricing and contracts within SAP S/4HANA.
  • The position offers a hybrid work model in Budapest with opportunities for career development in a diverse global community.

Matching Summary

Match Score: 85

Opella is seeking a bilingual O2C Order & Customer Contact Management Senior Analyst in Budapest, Hungary, to manage customer orders and provide frontline support. The ideal candidate should have experience in customer service and proficiency in SAP S/4HANA, as well as strong analytical and communication skills.

Skills & Requirements

Must-have

  • Fluency in English and French
  • SAP S/4HANA experience
  • Order-to-Cash process management
  • Customer dispute resolution
  • MS Excel proficiency

Nice-to-have

  • Pharmaceutical industry experience
  • Automation project participation
  • First-call-resolution mindset
  • Cross-functional collaboration skills

Key Requirements

  • 2-4 years of experience in Customer Service or Order-to-Cash
  • Strong analytical and problem-solving capabilities
  • Proven ability to work independently and prioritize tasks

Work Rights

Not specified

Tailored Resume

Cover Letter