Senior Certinia Psa Cloud Administrator

Five9

Chennai, India
On-site
Certinia psa configuration and administration
Salesforce flows and automation rules
Project financials and resource scheduling
Five9 is seeking a Senior Certinia PSA Cloud Administrator to join their Business Technology Applications Delivery team in Chennai, India. The ideal candidate should have extensive experience with Salesforce and Certinia PSA, focusing on scalable solutions for SaaS organizations, and will play a key role in shaping the company's customer success solutions

Job Summary

  • This senior role serves as the technical owner and primary hands-on administrator for mission-critical Professional Services Automation and Customer Success solutions built on Salesforce and Certinia.
  • The ideal candidate will guide solution design, define technical standards, and translate business requirements into scalable solutions for a high-growth SaaS organization.
  • You will act as the senior authority for the Certinia PSA stack, directly shaping how the global services business operates while collaborating with senior leaders across Professional Services and RevOps.

Matching Summary

Match Score: 85

Five9 is seeking a Senior Certinia PSA Cloud Administrator to join their Business Technology Applications Delivery team in Chennai, India. The ideal candidate should have extensive experience with Salesforce and Certinia PSA, focusing on scalable solutions for SaaS organizations, and will play a key role in shaping the company's customer success solutions.

Skills & Requirements

Must-have

  • Certinia PSA configuration and administration
  • Salesforce Flows and automation rules
  • Project financials and resource scheduling
  • Revenue forecasting and billing processes
  • PSA data model and object relationships

Nice-to-have

  • Customer Success solution experience
  • Agile or iterative delivery environments
  • Continuous improvement of PSA solutions
  • Strong analytical problem-solving skills
  • Excellent communication with stakeholders

Key Requirements

  • Bachelor's/master's degree in computer science or related field
  • 5+ years progressive experience on Salesforce platform
  • 3+ years hands-on Certinia (FinancialForce) PS Cloud experience
  • Required PSA System Administration certification
  • Required Salesforce Advanced Admin certification

Work Rights

Not specified

Tailored Resume

Cover Letter