Junior Platform Engineer(ServiceNow)

OPUS IT SERVICES PTE LTD

Singapore, Singapore
**
Servicenow itsm platform experience
L2 incident management and triage
Itil process knowledge
** OPUS IT SERVICES PTE LTD is seeking a Junior Platform Engineer specializing in ServiceNow for a 12-month onsite contract in Singapore. The ideal candidate will have 1-3 years of experience in ServiceNow implementation and support, focusing on incident management and platform operations. **

Job Summary

  • This role focuses on L2 support, platform operations, and incident management to ensure system stability.
  • The engineer will coordinate with L3 teams to resolve complex issues and drive continuous improvement.
  • Responsibilities include preparing change requests, managing release activities, and conducting root cause analysis for recurring incidents.

Matching Summary

Match Score: 75

** OPUS IT SERVICES PTE LTD is seeking a Junior Platform Engineer specializing in ServiceNow for a 12-month onsite contract in Singapore. The ideal candidate will have 1-3 years of experience in ServiceNow implementation and support, focusing on incident management and platform operations. **

Skills & Requirements

Must-have

  • ServiceNow ITSM platform experience
  • L2 incident management and triage
  • ITIL process knowledge
  • Workflow customization and configuration
  • Change request preparation

Nice-to-have

  • Strong written communication skills
  • Root cause analysis capabilities
  • Integration development experience
  • Scalability and security focus

Key Requirements

  • Degree in Computer Science or Information Technology
  • 1 to 3 years of ServiceNow experience
  • Hands-on project implementation experience

Work Rights

Not specified

Tailored Resume

Cover Letter