Customer Success Manager, Financial Services - High Growth

AlphaSense

New York, United States
Base: $80,000 - $95,000 usd; bonus/equity: perform...
On-site
2-4 years customer success or financial analyst experience
Manage portfolio of approximately 50 enterprise accounts
Lead technical discussions regarding apis and llms
AlphaSense empowers professionals to make smarter decisions through AI-driven market intelligence trusted by over 6,000 enterprise customers

Job Summary

  • AlphaSense empowers professionals to make smarter decisions through AI-driven market intelligence trusted by over 6,000 enterprise customers.
  • The role requires managing a high-volume portfolio of ~50 accounts while maintaining high-touch quality and technical authority.
  • Candidates must be comfortable leading sophisticated dialogues regarding MCP, APIs, and LLMs to embed the platform into daily financial workflows.

Matching Summary

AlphaSense empowers professionals to make smarter decisions through AI-driven market intelligence trusted by over 6,000 enterprise customers.

Salary

Base: $80,000 - $95,000 USD; Bonus/Equity: Performance-based bonus and equity offered; Benefits: Generous benefits program included

Skills & Requirements

Must-have

  • 2-4 years Customer Success or Financial Analyst experience
  • Manage portfolio of approximately 50 enterprise accounts
  • Lead technical discussions regarding APIs and LLMs
  • Drive organic upsell opportunities within existing book of business
  • Facilitate strategic workshops for senior decision-makers

Nice-to-have

  • Scratch and claw mentality with persistent follow-up skills
  • Ability to translate complex tech for non-technical executives
  • Experience navigating competitor stacking scenarios
  • Strong storytelling abilities to unlock client interest
  • Proven track record in high-volume structured environments

Key Requirements

  • 2-4+ years of experience in Customer Success or Financial Services
  • Ability to work onsite in NYC at least once per week
  • Experience as a former Financial Services Analyst is preferred

Work Rights

Not specified

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