Client Success Manager- Health & Pharma- Remote New Brunswick

Dentsu Creative ANZ

New Brunswick, Canada
Base: $70k-$80k; bonus/equity: not specified; bene...
Fully remote
3 years social media management experience
Enterprise client account management
Organic and paid social strategy
The role involves delivering best-in-class account management to ensure clients achieve their goals while retaining and growing their business

Job Summary

  • The role involves delivering best-in-class account management to ensure clients achieve their goals while retaining and growing their business.
  • Candidates must possess a deep understanding of social media trends and digital technology to serve as a strategic expert for sophisticated clients.
  • Employees will work within a unique virtual environment that values meritocracy, entrepreneurial thinking, and a focused, get-on-with-it attitude.

Matching Summary

The role involves delivering best-in-class account management to ensure clients achieve their goals while retaining and growing their business.

Salary

Base: $70K-$80K; Bonus/Equity: Not specified; Benefits: Medical, dental, RRSP, paid time off

Skills & Requirements

Must-have

  • 3 years social media management experience
  • Enterprise client account management
  • Organic and paid social strategy
  • Community management expertise
  • Sprinklr Khoros Sprout proficiency
  • Salesforce CRM usage
  • Microsoft PowerPoint presentation skills

Nice-to-have

  • Entrepreneurial thinking and attitude
  • Fluency in additional languages
  • Experience with global brand accounts
  • Strategic planning background
  • Collaboration across diverse teams
  • Creative problem-solving abilities

Key Requirements

  • Minimum 3 years experience in social media management
  • Agency setting experience preferred
  • Valid travel documents required
  • High-speed internet access (30 mb/s minimum)
  • Desktop computer meeting system requirements
  • Criminal record check clearance
  • English fluency required

Work Rights

Not specified

Tailored Resume

Cover Letter