5+ years customer service or service operations experience
2+ years microsoft office salesforce or sap knowledge
High school diploma or ged
Carrier is redefining the HVAC industry by seeking an Account Management Processor to oversee the end-to-end customer experience in Columbia, SC
Job Summary
Carrier is redefining the HVAC industry by seeking an Account Management Processor to oversee the end-to-end customer experience in Columbia, SC.
The role involves partnering with operations, technicians, and sales teams to ensure service work is booked accurately, executed efficiently, and billed correctly.
Employees are eligible for comprehensive benefits including health care, retirement plans, up to 15 days of paid vacation, and tuition assistance.
Matching Summary
Carrier is redefining the HVAC industry by seeking an Account Management Processor to oversee the end-to-end customer experience in Columbia, SC.
Salary
Base: $64,500.00 - $129,500.00 annually; Bonus/Equity: Short-term cash incentives subject to plan requirements; Benefits: Medical, Dental, Vision, Retirement, Paid Time Off, Tuition Assistance
Skills & Requirements
Must-have
5+ years customer service or service operations experience
2+ years Microsoft Office Salesforce or SAP knowledge
High School Diploma or GED
Nice-to-have
2+ years HVAC service industry experience
Bachelor's degree in Business Management
Strong follow through and accountability
Customer first mindset
EHS awareness
Key Requirements
High School Diploma or GED required
Minimum 5 years of customer service or service operations experience
Minimum 2 years working knowledge of Microsoft Office, Salesforce, or SAP