Gbs Customer Service Tel Rep

UPS

Medellin, Colombia
Previous customer service experience required
Rotating shift availability 1am to 2pm
Monday through friday schedule
This role involves handling customer requests regarding billing, quotes, shipments, deliveries, and loss investigations

Job Summary

  • This role involves handling customer requests regarding billing, quotes, shipments, deliveries, and loss investigations.
  • The position offers a permanent contract with 44 weekly hours in a fully remote telework environment based in Medellin.
  • Candidates must have prior experience in customer service areas and be available for rotating shifts from 1:00 am to 2:00 pm.

Matching Summary

This role involves handling customer requests regarding billing, quotes, shipments, deliveries, and loss investigations.

Skills & Requirements

Must-have

  • Previous customer service experience required
  • Rotating shift availability 1am to 2pm
  • Monday through Friday schedule
  • Bilingual Spanish and English capability

Nice-to-have

  • Strong problem-solving skills
  • Ability to work independently remotely
  • Passion for professional growth

Key Requirements

  • Prior customer service area experience
  • Availability for rotating shifts Monday to Friday
  • Residency in Medellin or metropolitan area

Work Rights

Not specified

Tailored Resume

Cover Letter