Service Advisor

Lithia Ford of Roseburg

Roseburg, OR, United States
Commission pyy plan with base + incentives; not sp...
On-site
Initiating automotive services and repairs
Ascertaining vehicle performance problems
Verifying warranty and service contract coverage
Lithia Ford of Roseburg is seeking a motivated Service Advisor to join their team. The role involves facilitating communication between customers and technicians, developing service estimates, and managing repair orders, all while providing exemplary customer service

Job Summary

  • As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • We offer best in class industry benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.

Matching Summary

Match Score: 85

Lithia Ford of Roseburg is seeking a motivated Service Advisor to join their team. The role involves facilitating communication between customers and technicians, developing service estimates, and managing repair orders, all while providing exemplary customer service.

Salary

Commission pay plan with base and incentives; Not specified; Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Initiating automotive services and repairs
  • Ascertaining vehicle performance problems
  • Verifying warranty and service contract coverage
  • Developing estimates and writing repair orders
  • Maintaining customer records

Nice-to-have

  • Team player focused on exemplary customer service
  • Basic mechanical understanding of an automobile

Key Requirements

  • Previous Service Advisor experience, preferred
  • Valid driver's license with acceptable driving record
  • Prior experience as an automotive technician a plus
  • High School graduate or equivalent, 18 years or older required

Work Rights

Not specified

Tailored Resume

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