Customer Service Representative - Patient Registration

Just another WordPress site Inc

St George, UT, United States
Base: $15.50 - $23.21 ph; bonus/equity: not specif...
Onsite
Answering phones and typing quickly
Multi-tasking with multiple computer programs
Collecting patient and insurance information
R1 RCM Inc. is seeking a Customer Service Representative for Patient Registration at Intermountain St. George Regional Hospital. The role involves fast-paced patient interactions, requiring excellent customer service skills and the ability to handle technology efficiently, with training provided for healthcare specifics

Job Summary

  • You’ll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions.
  • This is just the first step of your healthcare career at R1 RCM Inc.
  • Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world.

Matching Summary

Match Score: 85

R1 RCM Inc. is seeking a Customer Service Representative for Patient Registration at Intermountain St. George Regional Hospital. The role involves fast-paced patient interactions, requiring excellent customer service skills and the ability to handle technology efficiently, with training provided for healthcare specifics.

Salary

Base: $15.50 - $23.21 per hour; Bonus/Equity: Not specified; Benefits: Competitive benefits package

Skills & Requirements

Must-have

  • Answering phones and typing quickly
  • Multi-tasking with multiple computer programs
  • Collecting patient and insurance information
  • Working in fast-paced hospital environment
  • Providing compassionate patient interaction

Nice-to-have

  • Building rapport with patients
  • Listening carefully to ease patient anxiety
  • Collaborating across groups
  • Learning and career growth opportunities

Key Requirements

  • High School Diploma or GED
  • Excellent customer service experience
  • 1 year medical environment experience
  • Up to date on all vaccinations
  • Pass drug test and background check

Work Rights

Must be authorized to work in the US

Tailored Resume

Cover Letter