Temp Call Centre Associate #hhw

RECRUIT EXPRESS PTE LTD

Islandwide, , Singapore
Sgd 2,000 - 3,000 / monthly
On-site
Handle customer interactions via phone
Handle customer interactions via emails
Contribute to contact centre service quality kpis
Recruit Express PTE LTD is seeking a Temp Call Centre Associate to handle customer interactions via phone and email. The role requires no prior experience as training will be provided, and candidates should possess at least GCE A Levels

Job Summary

  • Handle customer interactions via phone and/or emails within stipulated timeframe.
  • Contribute actively to Contact Centre service quality KPIs for monthly & annual internal and external quality awards.
  • Provide continuous feedback on workflow and productivity improvements.

Matching Summary

Match Score: 75

Recruit Express PTE LTD is seeking a Temp Call Centre Associate to handle customer interactions via phone and email. The role requires no prior experience as training will be provided, and candidates should possess at least GCE A Levels.

Salary

SGD 2,000 - 3,000 / Monthly

Skills & Requirements

Must-have

  • Handle customer interactions via phone
  • Handle customer interactions via emails
  • Contribute to Contact Centre service quality KPIs
  • Resolve customer feedback and issues
  • Provide feedback on workflow improvements

Nice-to-have

  • Complete requests and investigations appropriately
  • Ensure follow up and fulfill promises
  • Perform other ad hoc duties

Key Requirements

  • Min GCE A Levels and above
  • No experience needed as training is provided

Work Rights

Not specified

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