Not specified; not specified; 100% pyid health ins...
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Fortune 500 enterprise account management
Saas infrastructure and technology stack expertise
Data-driven performance analysis and optimization
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Relaypro is seeking a Strategic Account Director to manage key relationships with Fortune 50 companies, focusing on customer satisfaction, performance measurement, and strategic growth. The ideal candidate will have extensive experience in account management, particularly with enterprise-level accounts, as well as strong technical knowledge and relationship-building skills.
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Job Summary
Relay is transforming analog frontline operations into a data-rich, AI-powered ecosystem for the deskless workforce.
The Strategic Account Director will serve as the cornerstone of key relationships with Fortune 50 companies, driving retention and site-level growth.
Employees enjoy a hybrid work model based in Raleigh with 100% paid health insurance, onsite fitness amenities, and a culture focused on 'Best Work In My Life'.
Matching Summary
Match Score: 75
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Relaypro is seeking a Strategic Account Director to manage key relationships with Fortune 50 companies, focusing on customer satisfaction, performance measurement, and strategic growth. The ideal candidate will have extensive experience in account management, particularly with enterprise-level accounts, as well as strong technical knowledge and relationship-building skills.
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Salary
Not specified; Not specified; 100% Paid Health Insurance, Dental, Vision, 401(K) Match, Generous PTO
Skills & Requirements
Must-have
Fortune 500 enterprise account management
SaaS infrastructure and technology stack expertise
Data-driven performance analysis and optimization
Stakeholder relationship building at all levels
Quarterly business review leadership
Nice-to-have
People management experience
Voice of the customer advocacy
Pod-structured team collaboration
High Net Promoter Score maintenance
Key Requirements
7-10 years of strategic account management experience
3+ years working with complex SaaS technology stacks
Bachelor's degree from an accredited institution
Proven track record of 90% or higher client retention