Floor Manager Pool House

Sohohouseco

Barcelona, Spain
Not specified; not specified; benefits: team meal,...
On-site
Leading service on the floor
Ensuring allergy procedure compliance
Monitoring food and drink quality
Soho House is seeking a Floor Manager for its new location in Barcelona, responsible for leading the service team, ensuring high standards of hospitality, and fostering a positive work environment. The role requires strong leadership skills, a passion for food and drink, and a commitment to member and guest satisfaction. The position offers various employee benefits, including discounts and continuous training opportunities

Job Summary

  • The Floor Manager will lead service on the floor while supporting the team to provide warm, friendly, and efficient service according to standard operating procedures.
  • Responsibilities include ensuring full allergy procedures are followed, monitoring mystery guest reports, and resolving any complaints with the highest level of hospitality.
  • Benefits include a team meal prepared by chefs, a Soho Friends Membership, and a 50% discount on Food & Drink seven days a week.

Matching Summary

Match Score: 85

Soho House is seeking a Floor Manager for its new location in Barcelona, responsible for leading the service team, ensuring high standards of hospitality, and fostering a positive work environment. The role requires strong leadership skills, a passion for food and drink, and a commitment to member and guest satisfaction. The position offers various employee benefits, including discounts and continuous training opportunities.

Salary

Not specified; Not specified; Benefits: Team meal, membership, discounts, training programs

Skills & Requirements

Must-have

  • Leading service on the floor
  • Ensuring allergy procedure compliance
  • Monitoring food and drink quality
  • Resolving guest complaints professionally
  • Conducting daily team briefings

Nice-to-have

  • Building connections with members
  • Creating a sense of fun
  • Strong understanding of menu pairings
  • Supporting recruitment and onboarding
  • Maintaining high grooming standards

Key Requirements

  • Experience in hospitality management
  • Knowledge of food safety and allergy protocols
  • Ability to manage team rotas and schedules

Work Rights

Not specified

Tailored Resume

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