Customer Service Manager Benelux & Switzerland & Uk

Wilhelmsen Ships Service (WSS)

Rotterdam, Netherlands
Competitive salary; wss bonus scheme; laptop + mob...
Hybrid
Bachelor's degree or equivalent experience
Several years leading customer-facing teams
Strong people leadership and coaching skills
This role offers a key leadership position within one of the world's leading maritime companies, supporting over 27,500 vessels annually

Job Summary

  • This role offers a key leadership position within one of the world's leading maritime companies, supporting over 27,500 vessels annually.
  • The successful candidate will lead a hybrid team based in Rotterdam and Dartford, responsible for customer service performance across Benelux, the UK, and Switzerland.
  • Benefits include a competitive salary, WSS bonus scheme, laptop and mobile phone, excellent pension scheme, and 30 days of annual leave.

Matching Summary

This role offers a key leadership position within one of the world's leading maritime companies, supporting over 27,500 vessels annually.

Salary

Competitive salary; WSS bonus scheme; Laptop and mobile phone provided

Skills & Requirements

Must-have

  • Bachelor's degree or equivalent experience
  • Several years leading customer-facing teams
  • Strong people leadership and coaching skills
  • Commercial mindset with sales focus
  • Excellent English communication skills

Nice-to-have

  • Experience from the maritime industry
  • Confidence working with data and digital tools
  • Structured and organized approach to priorities

Key Requirements

  • Bachelor's degree or equivalent commercial experience
  • Proven experience leading sales or service teams
  • Fluency in English required

Work Rights

Not specified

Tailored Resume

Cover Letter