Analista De Cuentas Preferenciales

UPS

Mx
Customer service experience
Problem solving skills
Relationship building with internal teams
This position provides a one-to-one customer service experience for UPS Preferred accounts

Job Summary

  • This position provides a one-to-one customer service experience for UPS Preferred accounts.
  • He/She analyzes and resolves problems, solves tracing and claim inquiries, and maintains ownership of customer situations through resolution which may include follow-ups and making outbound calls.
  • UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Matching Summary

This position provides a one-to-one customer service experience for UPS Preferred accounts.

Skills & Requirements

Must-have

  • Customer service experience
  • Problem solving skills
  • Relationship building with internal teams
  • Handling tracing and claim inquiries
  • Maintaining customer ownership through resolution

Nice-to-have

  • Strong oral and written communication
  • Passion and drive to lead
  • Experience working in a rewarding culture

Key Requirements

  • High school diploma or equivalent
  • Previous customer service experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter