Customer Service Representative

PLS

Staten Island, NY, United States
Base: $17—$18.50 usd; bonus/equity: not specified;...
On-site
Superior customer service
Educate customers on products
Comply with regulations
PLS is seeking a Customer Service Representative at their Staten Island location, responsible for delivering exceptional customer service and educating clients about available financial products. The position requires previous customer service experience, strong communication skills, and the ability to work flexible hours

Job Summary

  • Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating them on company products and services.
  • Responsibilities include ensuring transactions comply with regulations, maintaining a balanced cash drawer, accurately completing transactions, and resolving customer complaints.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Match Score: 85

PLS is seeking a Customer Service Representative at their Staten Island location, responsible for delivering exceptional customer service and educating clients about available financial products. The position requires previous customer service experience, strong communication skills, and the ability to work flexible hours.

Salary

Base: $17—$18.50 USD; Bonus/Equity: Not specified; Benefits: medical/dental/vision, 401(k), vacation

Skills & Requirements

Must-have

  • superior customer service
  • educate customers on products
  • comply with regulations
  • maintain balanced cash drawer
  • accurate cash handling
  • use point-of-sale system

Nice-to-have

  • English/Spanish bilingual
  • professional appearance and demeanor
  • honest and have integrity
  • teamwork
  • customer focus

Key Requirements

  • Previous customer service experience preferred
  • English fluency required
  • Able to work flexible hours

Work Rights

Not specified

Tailored Resume

Cover Letter