Service Deliver Manager

LWS NETWORK PTE. LTD.

Singapore
2-5 years industry experience in solution design
Expertise in layer 1 dwdm and dark fiber services
Knowledge of layer 2 metro ethernet and nni
This role bridges technical feasibility and customer success by managing the end-to-end delivery of critical telecommunication services

Job Summary

  • This role bridges technical feasibility and customer success by managing the end-to-end delivery of critical telecommunication services.
  • The Service Delivery Manager acts as a Subject Matter Expert to guide internal teams and customers through complex project lifecycles.
  • Key performance indicators focus on delivering high Quality of Service, meeting on-time targets, and optimizing financial efficiency.

Matching Summary

Match Score: 75

This role bridges technical feasibility and customer success by managing the end-to-end delivery of critical telecommunication services.

Skills & Requirements

Must-have

  • 2-5 years industry experience in solution design
  • Expertise in Layer 1 DWDM and Dark Fiber services
  • Knowledge of Layer 2 Metro Ethernet and NNI
  • Experience with international carrier management
  • Deep knowledge of Singapore Data Centre policies

Nice-to-have

  • Knowledge of Malaysian telecommunications markets
  • Knowledge of Indonesian telecommunications markets
  • Exceptional written and oral communication skills
  • Proven ability to resolve customer claims
  • Collaborative team player with global perspective

Key Requirements

  • 2–5 years of industry experience
  • Practical experience in provisioning and commissioning
  • Experience managing service delivery with international carriers

Work Rights

Not specified

Tailored Resume

Cover Letter