Sr. Technical Analyst - Managed File Transfer (hybrid)

Broadridge Financial Solutions Inc

Manila, Philippines
Hybrid
Managed file transfer (mft) solutions
Ibm sterling file gateway (sfg)
Ibm sterling b2b integrator (b2bi)
Provide 24x7 operational support for secure file transfer platforms, focusing on monitoring, incident management, troubleshooting, and environment health checks

Job Summary

  • Provide 24x7 operational support for secure file transfer platforms, focusing on monitoring, incident management, troubleshooting, and environment health checks.
  • Support IBM Sterling File Gateway (SFG), Sterling B2B Integrator (B2Bi), and AXWAY MFT platforms, including issue resolution and partner transmission support.
  • Analyze recurring incidents and collaborate with L3/engineering teams to reduce repeat issues and improve platform stability.

Matching Summary

Provide 24x7 operational support for secure file transfer platforms, focusing on monitoring, incident management, troubleshooting, and environment health checks.

Skills & Requirements

Must-have

  • Managed File Transfer (MFT) solutions
  • IBM Sterling File Gateway (SFG)
  • IBM Sterling B2B Integrator (B2Bi)
  • AXWAY MFT platforms
  • 24x7 operational support
  • UNIX/Linux and Windows operating systems

Nice-to-have

  • AWS-hosted MFT environments
  • ITSM tools
  • operational dashboards

Key Requirements

  • 3+ years of experience with MFT solutions
  • Hands-on operational experience with IBM Sterling products
  • Experience supporting 24x7 mission-critical applications
  • Strong working knowledge of UNIX/Linux and Windows OS
  • Understanding of file transfer security concepts
  • Ability to analyze logs and identify root causes

Work Rights

Not specified

Tailored Resume

Cover Letter