The Customer Service Representative focuses on the preparation, processing, tracking and management of offers and orders acquired by Sales Directors, Sales Managers and Account Managers
Job Summary
The Customer Service Representative focuses on the preparation, processing, tracking and management of offers and orders acquired by Sales Directors, Sales Managers and Account Managers.
Direct interaction with the customer might be frequent but generally focused on retrieving all necessary data and issues related to general terms and conditions, technical requirements, specifications, test methods, delivery terms, payment terms, order status tracking, logistics and similar topics.
By correctly using the available IT systems, performs all activities necessary and uploads documents necessary to initiate a new Business Partner.
Matching Summary
The Customer Service Representative focuses on the preparation, processing, tracking and management of offers and orders acquired by Sales Directors, Sales Managers and Account Managers.