Relationship Support Executive

Brightonparkbank

Sunderland, United Kingdom
Not specified (location options: sunderland or northampton)
Proven track record of delivering service excellence
Exceptional problem-solving skills for complex challenges
Excellent verbal and written communication abilities
Brightonparkbank is seeking a Relationship Support Executive to provide administrative and analytical support to the sales team, enhancing customer relationships and improving sales processes. The ideal candidate should have experience in the payments industry, strong problem-solving skills, and proficiency in Microsoft Office

Job Summary

  • The role provides administrative, operational, and analytical support to the sales team to ensure smooth sales processes and strong customer relationships.
  • You will collaborate with Relationship Managers to deliver exceptional client outcomes while proactively identifying opportunities for improvement within a corporate client portfolio.
  • Success in this position requires a deep understanding of the payments industry and the ability to resolve complex customer challenges with service excellence.

Matching Summary

Match Score: 85

Brightonparkbank is seeking a Relationship Support Executive to provide administrative and analytical support to the sales team, enhancing customer relationships and improving sales processes. The ideal candidate should have experience in the payments industry, strong problem-solving skills, and proficiency in Microsoft Office.

Skills & Requirements

Must-have

  • Proven track record of delivering service excellence
  • Exceptional problem-solving skills for complex challenges
  • Excellent verbal and written communication abilities
  • Demonstrated understanding of the payments industry
  • Proficient in Microsoft Office and related IT systems

Nice-to-have

  • Previous experience in payments or customer support roles
  • Good understanding of payments products including issuing and acquiring
  • Experience in portfolio management and prioritizing relationships
  • Ability to translate complex information into clear messages

Key Requirements

  • Understanding of payments industry key processes
  • Proficiency in Microsoft Office and IT systems
  • Experience in financial services environment preferred

Work Rights

Not specified

Tailored Resume

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