Sr Manager - Front Office Support

M&G plc

Mumbai, India
Investment application service owner
Front office application support
Incident management
The role holder's primary objective is to play the role of the Investment application service owner on behalf of M&G Technology, ensuring fantastic customer service and compliance with all audit, compliance, and regulatory requirements

Job Summary

  • The role holder's primary objective is to play the role of the Investment application service owner on behalf of M&G Technology, ensuring fantastic customer service and compliance with all audit, compliance, and regulatory requirements.
  • Accountable for working with the Front Office Application support team, driving Service Improvement, and prioritizing the Front Office book of work.
  • M&G Global Services has a diverse workforce and an inclusive culture, looking to attract, promote, and retain exceptional people.

Matching Summary

The role holder's primary objective is to play the role of the Investment application service owner on behalf of M&G Technology, ensuring fantastic customer service and compliance with all audit, compliance, and regulatory requirements.

Skills & Requirements

Must-have

  • Investment application service owner
  • Front Office Application Support
  • Incident Management
  • Aladdin Platform knowledge
  • Trade Life Cycle understanding
  • FIX messages for trade execution

Nice-to-have

  • ITIL guiding principles
  • Logical and analytical approach
  • Inclusive culture
  • Drive to learn

Key Requirements

  • 8 - 10 years of corporate experience
  • 3 years of experience Service Management
  • Experience in fast paced agile environments

Work Rights

Not specified

Tailored Resume

Cover Letter