Job Summary

• Lead Reservationists are responsible for answering all phone and email inquiries, overseeing all customer bookings with special attention to VIP clients, and working with the manager on duty to maximize seating.
• Essential duties include completing side work, overseeing the reservations book for efficiency and demand generation, managing VIP relations, and auditing reservationist customer interactions.
• The role requires excellent organizational skills, attention to detail, strong interpersonal and customer service skills, and the ability to work a flexible schedule.

Matching Summary

Skills & Requirements

Key Requirements

• 2+ years of similar experience
• Ability to read, speak, understand English
• Familiarity with restaurant management software
• Food Handler’s Certification or ability to obtain
• Flexible schedule availability

Work Rights