Client Services Representative (january 2027 Class)

American Century Proprietary Holdings Inc

Kansas City, Missouri, United States
Base: $21.63 ph; bonus/equity: competitive compens...
Hybrid
Transactional and service excellence
Account establishment for multiple registration types
Math proficiency and typing speed of 40 wpm
The role involves facilitating positive interactions with internal and external clients by interpreting and completing sophisticated financial transactions

Job Summary

  • The role involves facilitating positive interactions with internal and external clients by interpreting and completing sophisticated financial transactions.
  • Candidates will undergo a 12-week training program focused on complex transactions before being evaluated on performance metrics.
  • Upon successful completion of training, employees are eligible for a hybrid work schedule of three days in-office and two days from home.

Matching Summary

The role involves facilitating positive interactions with internal and external clients by interpreting and completing sophisticated financial transactions.

Salary

Base: $21.63 per hour; Bonus/Equity: Competitive compensation package with bonus plan; Benefits: Generous PTO, 401k with 5% match plus discretionary contribution, tuition reimbursement

Skills & Requirements

Must-have

  • Transactional and service excellence
  • Account establishment for multiple registration types
  • Math proficiency and typing speed of 40 wpm
  • Ability to multi-task and research answers
  • Proficiency using multiple computer applications

Nice-to-have

  • Competitive drive and passion for industry
  • Curiosity and adaptability in business processes
  • Strong written and verbal communication skills
  • Self-sufficiency in problem-solving and research
  • Collaborative team environment participation

Key Requirements

  • Graduating by December 2026 with January 2027 start date
  • Associates degree or some college preferred
  • Previous client service experience required
  • Authorized to work in the U.S. without visa sponsorship
  • Must be able to complete pre-employment testing

Work Rights

Must be authorized to work in the U.S. without visa sponsorship

Tailored Resume

Cover Letter