Front Office Manager

Marriott Vacations Worldwide

Waikiki, Hawaii, United States
Base: $87,400 - $90,000; bonus: available via bonu...
Not specified
Lead guest services team
Manage day-to-day operations
Ensure compliance with policies
Marriott Vacations Worldwide is seeking a Front Office Manager for their location in Waikiki, Hawaii. The ideal candidate will oversee front office operations, ensuring exemplary guest services while managing staff and achieving financial goals

Job Summary

  • Responsible for all front office functions including Bell Staff, Switchboard Operations, Guest Services, and Retail.
  • Strives to continually improve guest and employee satisfaction while maximizing the financial performance of the department.
  • Relocation assistance is available for the selected candidate.

Matching Summary

Match Score: 85

Marriott Vacations Worldwide is seeking a Front Office Manager for their location in Waikiki, Hawaii. The ideal candidate will oversee front office operations, ensuring exemplary guest services while managing staff and achieving financial goals.

Salary

Base: $87,400 - $90,000; Bonus: Available via bonus plan; Benefits: Relocation Assistance Available

Skills & Requirements

Must-have

  • Lead guest services team
  • Manage day-to-day operations
  • Ensure compliance with policies
  • Handle guest complaints
  • Manage departmental budget

Nice-to-have

  • Fluent Japanese language skills
  • Strong interpersonal communication
  • Demonstrates honesty and integrity
  • Builds mutual trust among team
  • Empowers employees for service

Key Requirements

  • High school diploma or GED
  • 4 years experience in guest services
  • 2-year degree in Hospitality or Business
  • 2 years experience with degree
  • Fluent Japanese preferred

Work Rights

Not specified

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