Client Support Consultant Ii

The Allstate Corp

Base: $56,000.00 - $92,000.00 annually; bonus/equi...
Onsite
Customer service excellence
Complex issue resolution
High volume call handling
The Allstate Corp is seeking a Client Support Consultant II to act as a liaison between independent agents and its services, focusing on providing exceptional customer support and resolving service requests. The role requires strong communication skills, critical thinking, and the ability to manage multiple inquiries effectively

Job Summary

  • The Client Support Consultant II serves as the primary liaison between independent agents and Allstate Dealer Services.
  • Responsibilities include triaging high-volume service requests, resolving complex issues, and coordinating pricing and account setups.
  • The role requires applying critical thinking to isolate root causes and prevent future recurring issues while promoting agent self-service capabilities.

Matching Summary

Match Score: 85

The Allstate Corp is seeking a Client Support Consultant II to act as a liaison between independent agents and its services, focusing on providing exceptional customer support and resolving service requests. The role requires strong communication skills, critical thinking, and the ability to manage multiple inquiries effectively.

Salary

Base: $56,000.00 - $92,000.00 annually; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service excellence
  • Complex issue resolution
  • High volume call handling
  • Data analysis skills
  • Critical thinking application

Nice-to-have

  • Strategic collaboration abilities
  • Self-service promotion mindset
  • Relationship building skills

Key Requirements

  • Background investigation required
  • No visa sponsorship available

Work Rights

Not specified

Tailored Resume

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