Digital Service Manager Order To Cash

Sanofi Genzyme

Budapest, Hungary
Base: ft15,840,000.00 - ft23,760,000.00; bonus/equ...
Hybrid
8+ years experience in service management roles
Experience with agile delivery models
Knowledge of erp and crm platforms
The role is accountable for end-to-end service quality and value while overseeing continuous improvement and driving service automation

Job Summary

  • The role is accountable for end-to-end service quality and value while overseeing continuous improvement and driving service automation.
  • Candidates must collaborate across Product Owners and Global Stakeholders to ensure end-to-end services meet service level agreements.
  • Sanofi offers a well-rounded rewards package including top-tier healthcare, flexible working, and 14 weeks of gender-neutral parental leave.

Matching Summary

The role is accountable for end-to-end service quality and value while overseeing continuous improvement and driving service automation.

Salary

Base: Ft15,840,000.00 - Ft23,760,000.00; Bonus/Equity: Not specified; Benefits: Top-tier healthcare, flexible working, 14 weeks parental leave

Skills & Requirements

Must-have

  • 8+ years experience in Service Management roles
  • Experience with Agile delivery models
  • Knowledge of ERP and CRM platforms
  • Understanding of ITBM process standards
  • Compliance with Data Privacy and GxP regulations

Nice-to-have

  • Experience in global or multi-country environments
  • Familiarity with SAP S/4HANA or SAP R/3
  • Experience with EDI, E-commerce, or OCR tools
  • Exposure to AI-powered digital solutions
  • Comfort working in complex matrixed environments

Key Requirements

  • 8+ years experience in Service Management
  • Proven experience in Agile delivery models
  • Strong understanding of O2C applications and processes

Work Rights

Not specified

Tailored Resume

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